Fix: Copilot Is Not Available on Windows 11 23H2

Microsoft Copilot is one of the most significant features introduced in Windows 11, designed to assist users with productivity, automation, and AI-driven tasks. However, some users have reported that Copilot is not available or accessible on their Windows 11 23H2 devices. This could be due to a variety of reasons, such as incompatible settings, system misconfigurations, or region-specific limitations.

In this guide, we will explore several solutions to resolve this issue. Follow each step carefully, and you’ll be able to enable Copilot successfully on your device.

What can I do if Copilot is missing on Windows 11 23H2?

1. Check Your Windows Version

The first step is to ensure your device is running Windows 11 23H2 or later. Copilot is only available on specific versions of Windows 11, and earlier versions do not support this feature.

• Press Win + R to open the Run dialog.
• Type winver and press Enter.
• A window will appear, showing your Windows version and build number. Ensure it reads 23H2.

If you’re not on 23H2, proceed to update your system as described in the next solution.

2. Update Windows to the Latest Version

Copilot requires the latest features and patches available in Windows updates. If your system is not up to date, you might not see Copilot as an available feature.

1. Open Settings by pressing Win + I.
2. Navigate to Windows Update on the left-hand menu.
3. Click Check for updates and install any available updates.
4. Restart your computer to ensure the changes take effect.

Updating your system ensures compatibility with the latest features, including Copilot.

3. Enable Copilot from Settings

Even if Copilot is available on your version of Windows, it may not be enabled by default. You can manually turn it on through the Settings app.

1. Open Settings by pressing Win + I.
2. Go to Personalization and then click Taskbar.
3. Scroll down to find the Copilot (preview) toggle.
4. Turn the toggle On to enable Copilot on the taskbar.

Once enabled, the Copilot icon will appear on the taskbar. You can click it to launch Copilot.

4. Ensure Region and Language Settings Are Supported

Copilot is currently available in select regions and languages. If your device is set to a region or language where Copilot is not supported, you may need to adjust your settings.

1. Open Settings and go to Time & language.
2. Select Language & region.
3. Ensure your region is set to a supported location (e.g., United States).
4. If necessary, add English (United States) as a language pack and set it as the default.

After changing these settings, restart your computer to apply the changes.

5. Verify That Copilot Is Not Disabled by Group Policy

On some systems, especially those managed by organizations, Copilot may be disabled through Group Policy. You can check and modify this setting if you have administrative rights.

1. Press Win + R, type gpedit.msc, and press Enter to open the Group Policy Editor.
2. Navigate to:
   Computer Configuration > Administrative Templates > Windows Components > Copilot.
3. Locate the policy named Allow Copilot and double-click it.
4. Set the policy to Enabled, then click Apply and OK.

If this policy is not configured, Copilot might remain inaccessible.

6. Check for Optional Features

Copilot is often bundled as an optional feature that needs to be installed separately. Here’s how to check:

1. Open Settings and go to Apps.
2. Select Optional features under Apps & features.
3. Click Add a feature and search for “Copilot.”
4. If Copilot is listed, install it and restart your PC.

This will ensure that Copilot is added to your system.

7. Restart Windows Explorer

Sometimes, taskbar icons, including Copilot, may fail to appear due to issues with Windows Explorer. Restarting this process can fix the problem.

1. Press Ctrl + Shift + Esc to open the Task Manager.
2. Scroll down to find Windows Explorer in the Processes tab.
3. Right-click Windows Explorer and select Restart.

Check if the Copilot icon appears after restarting Windows Explorer.

8. Disable Third-Party Taskbar Customization Tools

Third-party tools that customize the taskbar might conflict with Copilot. Disable or uninstall these tools to resolve the issue.

1. Open Settings and go to Apps > Installed apps.
2. Find any taskbar customization apps and uninstall them.
3. Restart your computer to check if the issue is resolved.

9. Run the System File Checker Tool

Corrupted system files can prevent Copilot from appearing. Use the System File Checker (SFC) tool to scan and repair such files.

1. Open the Command Prompt as an administrator.
2. Type the following command and press Enter:bashCopyEditsfc /scannow
3. Wait for the scan to complete and follow any on-screen instructions.

Restart your system after the scan and check if Copilot is now available.

10. Reinstall Copilot via PowerShell

If none of the above steps work, reinstalling Copilot using PowerShell might help.

1. Open PowerShell as an administrator.
2. Run the following command to reinstall Copilot:mathematicaCopyEditAdd-AppxPackage -Path "C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy"
3. Wait for the process to complete and restart your computer.

This command reinstalls the Copilot package, resolving any issues related to missing files or configurations.

11. Check Your Microsoft Account

Copilot requires a Microsoft account to function properly. Ensure that you’re signed in with a valid Microsoft account.

1. Open Settings and go to Accounts.
2. Ensure you’re signed in with a Microsoft account rather than a local account.
3. If not, switch to a Microsoft account and restart your computer.

12. Perform a Clean Boot

Conflicts with third-party applications can also prevent Copilot from appearing. Performing a clean boot can help identify the issue.

1. Press Win + R, type msconfig, and press Enter.
2. In the System Configuration window, go to the Services tab.
3. Check the box for Hide all Microsoft services, then click Disable all.
4. Go to the Startup tab and click Open Task Manager.
5. Disable all startup programs and restart your computer.

After the clean boot, check if Copilot is available.

Conclusion

By following these steps, you should be able to fix the issue of Copilot not being available on Windows 11 23H2. Whether it’s a settings misconfiguration, outdated system, or a more technical issue, these solutions cover all potential causes.

If the issue persists, consider contacting Microsoft Support for further assistance. We hope this guide has been helpful in resolving your problem and enabling you to access the powerful features of Microsoft Copilot.